THE PETER FRANKLIN ASSURANCE — At Peter Franklin Jewelers, your purchase is 100% Guaranteed. Each purchase includes a one-year renewable warranty and a 60-day, no-questions-asked return policy.
A little bit about “Guarantees” and “Warranties”
“Guarantee” is a word thrown around a lot in the jewelry biz. So is “warranty.” But what about assurance? After your “guarantee” and “warranty” are you really “assured?” Do you have a feeling of comfort and satisfaction after-the-purchase?
Let us explain…
THE GUARANTEE – Anyone can say they “guarantee” their work and product. And, for the most part, Jewelry merchants do “guarantee” their work from fault through normal use. But a hard fact is that if your jewelry does fail for some reason, it may take weeks to fix the problem. At PFJ we have a team of on-site, expert jewelry craftsmen that resolve your problem without delay. You see, not all “guarantees” are equal in their follow-through.
THE WARRANTY – All we can say is look closely at your warranty. PFJ offers a one-year renewable warranty. It’s true, other places offer longer warranties. Some offer five-year or even ten-year. You usually have to pay little extra, but the assurance is worth it. Right? The dirty little secret of long-term “extended” warranties is that you’re required to submit your jewelry to regular inspections. And if you miss one, say goodbye to that warranty that you can never get back again. These warranties have a planned obsolescence, and the jewelry stores know it.
So a “renewable,” Peter Franklin warranty just makes a little more sense.